Voice over Internet Protocol or VoIP is a communications method used to make phone calls over the internet. Why is it worth it to shift to a modern VoIP company from traditional telecoms for your business communications needs? These services offer multiple advantages over traditional public switched telephone networks:
1. Cost considerations.
One important feature of VoIP services and packages is unlimited calling, there is no data cap or data overage fees. This means organizations with large staff will continuously make calls every day without worrying about racking up costs. One of the ways VoIP provides business savings is by treating long-distance calls similar to the way it treats local calls. Instead of charging businesses for calls made outside their area code, a lot of modern VoIP providers offer unlimited US-to-US calls—as long as you are using a US-based business phone number. Furthermore, most VoIP providers also offer lower international calling rates compared to traditional telecoms, adding another layer of savings for businesses. Lower cost – The bottom line for every business, large or small. Businesses must consider every cost-saving opportunity. One-way companies can realize significant cost savings is by adopting a VoIP phone system.
VoIP has been improved upon and enhanced over the years. This means that it is incredibly reliable as well as efficient. There are no longer bandwidth caps on people, which also improves the use of VoIP.
Unlimited calls also mean VoIP services can easily scale to meet the need of growing businesses. VoIP can also adjust to the needs of your business. While a single phone number can unite multiple locations and a distributed workforce, it does not mean that businesses must limit themselves to just one phone number. Based on their needs, organizations can easily order new phone numbers and assign them to departments or people. In the event that the company needs to scale down and cut back on some resources, deactivating or reassigning phone numbers can be done just as easily. This is usually done through an online dashboard that business owners and their admins can access online. This is unlike traditional phone services. Adding new phone numbers in that setup requires the installation of new cables by specialized manpower, which could take days or weeks to complete.
VOIP services are more reliable than traditional phone systems. Transferring signals over the internet means calls can be made anywhere around the world that has internet connection without degradation and call quality. VoIP gives your business flexible, mobile, and remote working options to offer your workforce. In the past, employees had to stay in the office just so they could use their business phone numbers. If you had to go out, you’d need to use your cellular phone to communicate. That changed with VoIP. Now, employees were able to stay connected to their company wherever they are, as long as they have an internet-connected device. This also allows for businesses to expand their talent search. Because their communications solution can be used from anywhere, organizations can now hire people outside their city, state, or even country. As long as the person has an internet connection, they can stay connected to the company they work for wherever they are.
4. Remote connectivity.
One of the biggest advantages of VoIP, especially for businesses with employees who work remotely or in multiple locations, is that it allows employees to bring their business phone line with them anywhere they go. Most VoIP providers have a mobile phone system app that can be set up to ring when a customer or client calls an employee’s business line. Additionally, these apps allow employees to use their business line to make outgoing calls from their mobile phones.
5. Complete portability.
A VoIP number, also known as a virtual number, is completely portable. This means you can use the same number wherever you go. For people who travel a lot, this should be more than welcome news. Better yet, in the event your business changes address, you can retain the same VoIP number.
6. Advanced features.
VoIP can match traditional calling features like holding, transferring, call forwarding, caller ID and more. Further, with VoIP, features like call recording are much easier. The call is already digitized, so adding a feature to record the digital file is extremely easy. VoIP services can offer business tool integration. This allows your calls to integrate with other communication services like chat and email. These features can organize communication by party and time, meaning you can seamlessly review a conversation that took place across multiple media. VoIP offers advantages over traditional phone systems with its multi-party calling capabilities. VoIP also provides more powerful conferencing features, such as video integration, which is something every business should ensure they can access. VoIP supports multi-tasking: along with traditional phone calls, VoIP allows you to send documents, images, and videos all while simultaneously engaging in a conversation. So you can seamlessly hold more integrated meetings with clients or staff from other corners of the globe.
7. Call quality.
VoIP systems now take advantage of advanced high-definition codecs that have vastly improved voice quality, making modern VoIP networks sound even better than landline networks. The key to VoIP call quality is a robust connection with good bandwidth. When VoIP service first rolled around, one of its most significant disadvantages was its weak call quality. Calls would drop for no reason, the voice quality itself was bogus, and latency was the order of the day. Today, as long as you have a fast and stable Internet connection, voice quality should not be an issue. VoIP calls tend to be crisp and clear, with no latency issues, lag, or call dropouts.
8. Bright solution for Small and Large Teams.
A VoIP solution is perfect for small businesses because it can grow with you. You can easily add additional lines or reduce lines and be billed accordingly. It’s a cost-saving way to communicate. With PSTN, your phone company will only provide the maintenance included in your contract. Do most businesses use VoIP? In fact, recent research finds that more than one-third of all businesses are now using a VoIP phone system, with the vast majority of those being businesses with fewer than 50 employees.
9. Increased Security.
Most people don’t care to spend more time than it’s worth to think about the security of their phone system. Phone system security is a big deal, especially for businesses. Demand for personally identifiable information (PII) has never been higher. A typical entry point is to trick staff through fraudulent phone calls, typically known as social engineering. VoIP can mitigate such security threats by leveraging the advancements made in IP technology including encryption and improved identity management. Hosted VoIP providers work around the clock to protect their networks. Securing your VoIP system means you should work with a trustworthy VoIP provider that undergoes independent security audits, ensure staff practices healthy password habits, and configure automated alerts for questionable calling behavior. Additionally, it is always advised to complete operating system updates consistently to ensure your business isn’t at risk through newer vulnerabilities.
Is VoIP right for you?
VOIP Is the Right Choice for Your Business!
The answer is simple—it’s the right call for your business. With a VOIP system, you can access premium features without the premium price tag. You can use those features to help your company grow, all while making sure employees are able to connect with clients and each other. Get in touch with us to learn how we can help your business save money on its phone bill.