9 VoIP Advantages You Need to Know

Voice over Internet Protocol or VoIP is a communications method used to make phone calls over the internet. Why is it worth it to shift to a modern VoIP company from traditional telecoms for your business communications needs? These services offer multiple advantages over traditional public switched telephone networks: 1. Cost considerations. One important feature …

13 Auto Attendant Scripts That Improve Customer Experience

The saying “first impressions last” holds true in many situations – especially in business. Phone calls to your business represent revenue. The quality of good customer service is very important to callers. For first time callers, you only have one chance to make a good first impression, the solution is –perfect auto attendant scripts will …

How Employees Working Remotely Affects Businesses

Many companies have discovered that having their employees work remotely does have some benefits.  This is one of the positives that has come out of the pandemic and certainly something that we should take a better look at.  When employees are happy with their jobs, they are not looking to move or go somewhere else.  …

How VoIP services benefit small to medium-sized businesses

VoIP or (Voice over internet protocol) is important for small and medium businesses to run as lean as possible.  This means that you need to cut out unneeded expenses that impact the bottom line.  VoIP services do just that.  They are a cost-effective way to set up your phone lines and are also reliable. With …

Using VoIP to Work Remote: Our Work from Home Phone Services

Using VoIP to work remotely is one of the best ways to adapt to changes in the work environment. There is no doubt that COVID-19 has turned the world upside down. The corporate world is no exception. With the social distancing guidelines that are being imposed, almost all offices are forced to close. No thanks …