13 Auto Attendant Scripts That Improve Customer Experience

The saying “first impressions last” holds true in many situations – especially in business. Phone calls to your business represent revenue. The quality of good customer service is very important to callers. For first time callers, you only have one chance to make a good first impression, the solution is –perfect auto attendant scripts will …

How Employees Working Remotely Affects Businesses

Many companies have discovered that having their employees work remotely does have some benefits.  This is one of the positives that has come out of the pandemic and certainly something that we should take a better look at.  When employees are happy with their jobs, they are not looking to move or go somewhere else.  …

Using VoIP to Work Remote: Our Work from Home Phone Services

Using VoIP to work remotely is one of the best ways to adapt to changes in the work environment. There is no doubt that COVID-19 has turned the world upside down. The corporate world is no exception. With the social distancing guidelines that are being imposed, almost all offices are forced to close. No thanks …

The Importance of Communication During Isolation

Extended Isolation Introduces Non-Viral Issues During Coronavirus The spread of coronavirus has led many to working from home. While this is the correct approach to take for people’s continued safety and to help prevent the virus’ spread, it has led to an interesting new phenomenon. During this extended period of self-isolation, people have found themselves …

Commonly Asked Questions About VoIP

What is VoIP? Short for Voice Over Internet Protocol, VoIP is a technology that utilizes broadband internet connections to make phone calls rather than a standard analog phone line. VoIP offers an unprecedented level of flexibility to businesses to scale to their needs and work wherever their job takes them. Because of this, more and …

Poly Trio 8500 IP Conference Phone

Conference Phones Polycom Trio 8500 The new standard in conference collaboration for small and mid-sized rooms for open SIP environments. Polycom Trio 8500 takes the ordinary conference call experience to the next level. Getting conference calls started shouldn’t be hard, frustrating and time-consuming. The sleek and sophisticated design of the Polycom Trio 8500 makes navigation …

Poly Trio 8300 OpenSIP Conference Phone

Conference Phones The Polycom Trio 8300 Conference Phone has a pickup range of up to 12-feet and is suitable for small meeting rooms. The smart conference phone utilizes Poly NoiseBlock Technology that keeps away unwanted, distracting noise from interupting the communication, hence ensuring that the meeting are more productive. Easy, one-touch-join lets the users start and join meetings within …

Yealink CP960 Conference Kit with Wireless Microphones

Conference Phones The Yealink CP960 conference phone strikes an outstanding balance between ease-of-use and powerful features, delivering a smarter audio conferencing solution for your company. The Yealink Optima HD IP Conference CP960, comprising the power of the Android 5.1 operating system. With a user-centric design philosophy, it combines simplicity of use with the sophistication of …